About The Authors
Rob Fite
Rob Fite is Vice President of Receivables Management Solutions for the LexisNexis®, and brings with him nearly 20 years of experience in the fields of collections, credit, and risk management.
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Tom Sizer
Tom Sizer is Director of Receivables Management Product Management at LexisNexis®.
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Linda Straub Jones
Linda Straub Jones is the Bankruptcy Product Consultant for the LexisNexis Banko products at LexisNexis and has over 25 years experience in the credit/collections space.
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Mike Dozier
Mike Dozier is a Product Consultant at LexisNexis with 25 years of collections experience, responsible for developing solutions for the collections and recovery industry.
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Denise Cross
Denise Cross is a Senior Vertical Solutions Consultant at LexisNexis with over 24 years of collections operations experience and her primary focus is workflow analysis and design.
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David Noll
David Noll is a Product Manager responsible for developing Batch Solutions for the Collections and Recovery Industry at LexisNexis.
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Patrick Lunsford
Patrick is the senior editor of insideARM.com. Patrick edits the ARM insider and all content appearing on insideARM.com.
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Author Archives: Robert Fite
An Altered Landscape
With the economy still in flux, the receivables management industry is adjusting to a new norm. The economic downturn that began in 2008 dramatically changed the lives of consumers and the future of many businesses. It also significantly altered the [...]
Identifying Debtor Types for Collection Efforts
There has been much debate about the role consumers have played in the decline in outstanding credit card debt. While the conventional wisdom of the past few years has said that extraordinarily high levels of bank charge-offs drove the decrease, [...]
The Importance of Knowing your Debtor for Optimal Debt Recovery
The Great Recession of 2007 to 2009 may have ended, but we continue to experience a jobless recovery. With millions still out of work, and the likelihood that many will begin to exhaust their unemployment benefits, the picture is likely to remain grim. Compounding the problem is the approximately $2.43 trillion of outstanding consumer credit debt as of May 2011.
Taking the Pulse of the Receivables Management Industry: A Recap of ACA International’s 72nd Annual Convention & Expo
Last week I attended the annual conference of The Association of Credit and Collection Professionals in Dallas, Texas. I’ve been attending this conference for many years on behalf of LexisNexis and am always impressed with the wealth of new information and insight I obtain about the industry at large and in regard to specific topics such as compliance, technology, and best practices.
Ask The Experts: Using the Correct Data in Skip Tracing
Ask the Experts is an interactive section where readers can ask direct questions to the experts at Kaulkin Ginsberg, the leading strategic advisors to the ARM industry — and a sister company of insideARM.com — as well as other seasoned industry executives.
Ask the Experts: Using New Technology to Reach Debtors
Ask the Experts is an interactive section where readers can ask direct questions to the experts at Kaulkin Ginsberg, the leading strategic advisors to the ARM industry — and a sister company of insideARM.com — as well as other seasoned industry executives.
